Terms & Conditions

These Terms and Conditions govern your access to and use of our website, products, and services related to pet food. By accessing our website, placing an order, or using any of our services, you agree to comply with and be bound by these terms. If you do not agree, you should discontinue use of our website and services immediately. We reserve the right to update or modify these Terms and Conditions at any time, and any changes will take effect once posted on our website. It is your responsibility to review these terms periodically.All content on our website, including text, images, graphics, logos, product descriptions, and pricing, is provided for general information and may be updated without notice. We strive to ensure accuracy but do not guarantee that all information is complete, current, or error-free. We also reserve the right to change or discontinue products, adjust pricing, or limit quantities at our discretion. By placing an order, you agree that the information you provide is accurate and complete, and you authorize us and our third-party payment processors to charge the total amount of your purchase.Our pet food products are intended for pets only and should be used according to the instructions provided. You are responsible for ensuring that the products are suitable for your pet’s age, breed, health conditions, and dietary needs. We are not liable for adverse reactions or health issues resulting from improper use, allergies, or failure to consult a veterinarian when necessary. If your pet experiences any issues after consuming our products, discontinue use immediately and seek professional guidance.Shipping and delivery times provided on our website are estimates and may vary due to factors beyond our control, including courier delays, weather conditions, or incorrect shipping information provided by you. Once a package is handed over to the courier, we are not responsible for delays or lost parcels, although we will assist you in resolving issues with the courier whenever possible. You are responsible for reviewing our separate Shipping Policy, Refund Policy, and Privacy Policy, all of which form part of these Terms and Conditions.All content, branding, trademarks, and materials on our website are the property of our company and may not be copied, distributed, or used without our prior written consent. Unauthorized use may result in legal action. You agree not to misuse our website, attempt to disrupt its operation, or engage in fraudulent or unlawful activities. We reserve the right to deny access, cancel orders, or terminate accounts if we believe that misuse or violation of these terms has occurred.To the fullest extent permitted by law, we are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or our products. Your use of our services is entirely at your own risk. These Terms and Conditions are governed by the laws of your local jurisdiction, and any disputes shall be resolved through appropriate legal channels.By continuing to use our website or purchasing our pet food products, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. For questions or concerns, please contact our customer support team.